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In this section
Domestic assistance helps you to maintain your independence and quality of life. You may need some help with grocery shopping, taking out rubbish, mopping the kitchen, making sure food in the fridge is current, or sweeping an outdoor area. This service aims to help support you to keep your home liveable.
This service includes:
- general house cleaning
- laundry services
- shopping assistance.
This service does not include:
- general expenses, such as professional cleaning services, pest control, dry cleaning, pet care, or your shopping costs.
How it could help
- Help with taking out the rubbish, vacuuming, and watering plants
- Help with home laundry, such as loading and unloading machines, folding, and ironing
- Shopping together or helping to organise home-delivered shopping
How can I access this service?
This service can be provided through Commonwealth Home Support Program, the Support at Home Program, or the Transition Care Program. Your aged care assessor determines your eligibility to access these programs and this service.
Support at Home program
Designed for those with more complex and intensive care needs. It provides ongoing access to services, assistive technology and home modifications to help you stay living independently at home for longer.
How this service is helping others
Wei was able to enjoy his favourite food again with some cooking support
Wei began struggling to stand for long periods of time. This made it hard for him to spend much time cooking – something he really enjoyed.
How home assistance helped Demetri feel like himself again
Demetri had some limitations due to his cerebral palsy. As he got older, he no longer felt confident doing household chores. So he contacted My Aged Care to arrange an assessment.
How home respite helped Phuong and Harry balance health, home, and social time
Phuong was her husband Harry's full-time carer. But her own health began to suffer, and it became hard to balance caring, daily duties, and looking after her own wellbeing. So she called My Aged Care.
Find out if there are providers in your area who offer these services
How do I get assessed for services?
An aged care assessment determines whether you are approved to access services. Using our online tool, you can check if you meet the requirements for an assessment before you apply for one.