In this section, you can find out what to do while waiting for your assessment outcome, what to do once you receive your assessment result and support plan, and what to do if you’re not eligible.
You can also learn what to do if you have questions or concerns about your assessment results and how to track the progress of your assessment.
Receiving your assessment outcome
After your assessment, you will receive a Notice of Decision letter that will outline your assessment outcome.
This letter will tell you if you are eligible for government-subsidised services. It will also contain your support plan, if you are eligible.
Your support plan and assessment result will also include the information you need to access these services. This can include a referral code you can share with your chosen provider so they can start organising services for you.
What to do next
What happens next and how long it takes will vary based on the program you've been approved for. Select your situation from the list below.
What to do while you wait for your assessment outcome
Wait times for receiving your assessment outcome and support plan can vary depending on your situation. There are a few things you can do while you wait, such as checking the progress of your assessment, managing changes to your circumstances and researching providers.