Finance and operations

The finances and operations of an aged care home are important to understand. They help you know how the provider is being run and funded. This section provides an overview of the expenses and income streams, as well as important business details.

To learn more about how to use this information and what it means for you when choosing a provider, visit our Understanding financial information page.

How much did this provider spend on care and services?

Every business makes decisions about how much it spends on different things. You can use the chart below to see what this provider prioritised last year. These figures are from the 2022/23 financial year and may not reflect the aged care services current operations.

$317.88

Total expenditure (per resident per day)

$395.27

Sector average

Care and nursing

Expenditure

$157.22

Sector average

18% below average

Care and nursing spend refers to the cost of wages for nursing, personal care, and other supporting staff. It also includes medical and incontinence supplies, oral supplements, and other consumable supplies.

Expenditure for care and nursing per resident per day:

	This provider	Sector average
Total for this category	This provider $157.22	Sector average $236.66
Registered Nurses	This provider $37.91	Sector average $55.26
Enrolled Nurses	This provider $4.46	Sector average $9.13
Personal Care Workers and Assistants in Nursing	This provider $84.87	Sector average $130.73
Care management staff	This provider $1.40	Sector average $6.18
Allied health	This provider $11.40	Sector average $5.30
Lifestyle and recreation workers	This provider $1.13	Sector average $5.41
Other care expenses	This provider $16.06	Sector average $16.07

Administration

Expenditure

$30.57

Sector average

31% below average

Administration includes the cost of staff such as accountants, receptionists, managers and head office costs. It also includes insurance and costs of equipment and supplies used to run the facility. It does not include wages paid to care management staff.

Expenditure for administration per resident per day:

	This provider	Sector average
Total for this category	This provider $30.57	Sector average $50.57

Cleaning and laundry

Expenditure

$27.82

Sector average

6% below average

Cleaning and laundry includes the cost of cleaning and laundry staff, as well as the supplies and equipment they use. It also includes costs associated with infection prevention and control.

Expenditure for cleaning and laundry per resident per day:

	This provider	Sector average
Total for this category	This provider $27.82	Sector average $28.27
Cleaning	This provider $9.66	Sector average $10.63
Laundry	This provider $3.46	Sector average $4.98
COVID and infection control	This provider $0.00	Sector average $1.26
Other related expenses	This provider $14.70	Sector average $9.61

Accommodation and maintenance

Expenditure

$67.29

Sector average

83% above average

Accommodation and maintenance spend covers the wages of maintenance staff and necessary supplies and equipment. It also includes real estate costs such as property depreciation and interest on property loans.

Expenditure for accommodation and maintenance per resident per day:

	This provider	Sector average
Total for this category	This provider $67.29	Sector average $37.85
Accommodation	This provider $60.21	Sector average $24.57
Maintenance	This provider $7.07	Sector average $11.98

Food and catering

Expenditure

$34.97

Sector average

5% below average

Food and catering includes the cost of ingredients, catering staff and contractors, and kitchen utensils and supplies. It also includes the cost of planning and preparing meals.

Expenditure for food and catering per resident per day:

	This provider	Sector average
Total for this category	This provider $34.97	Sector average $39.87

*all figures per resident per day

Where does this provider get its income from?

The income a provider generates is mostly made up of Australian Government funding and resident contributions. You can find further information on the different income sources below.

$338.16

Total income (per resident per day)

$404.78

Sector average

Residents' contribution

Income

$82.07

Sector average

3% above average

Residents contribute towards their cost of care and accommodation based on an assessment of their means. Residents pay for day-to-day costs of catering, cleaning, and utilities through a basic daily fee. There may be additional charges for services that go beyond the minimum care and service requirements.

Income from resident's contribution per resident per day:

	This provider	Sector average
Total for this category	This provider $82.07	Sector average $88.57

Government funding

Income

$254.10

Sector average

5% above average

The Australian Government subsidises aged care homes across Australia. The amount the government contributes is based on assessments of residents’ ongoing care needs. If residents’ means assessments show less capacity to pay, the government will contribute more.

Income from Government contribution per resident per day:

	This provider	Sector average
Total for this category	This provider $254.10	Sector average $301.16

Other income

Income

$1.99

Sector average

10% below average

Other income mostly includes income that the provider makes from investments. You can talk to the provider to understand how they invest their money.

	This provider	Sector average
Total for this category	This provider $1.99	Sector average $3.83

*all figures per resident per day

By how much was the budget in surplus or deficit last financial year?

The financial performance for the last financial year gives you an insight into how they operate financially - showing how much they spent above or below their income.

+$20.27

Per resident per day surplus

$10.20

Sector average

How much was spent on care staff last quarter?

In the last quarter, this provider spent $210.83 per resident per day on care staff.

This is the spend from the last 3 months, Quarterly Financial Report Quarter 4 (1 April – 30 June).

Find out how this was split across different types of care

Expenditure for care and nursing last quarter per resident per day:

	This provider	Sector average The sector average shows the value for the 'median' (or middle of the pack) provider
Care and nursing total	This provider $210.83	Sector average 6% below average
Registered Nurses	This provider $74.43	Sector average $58.81
Enrolled Nurses	This provider $10.37	Sector average $8.33
Personal Care Workers and Assistants in Nursing	This provider $104.90	Sector average $134.18
Care management staff	This provider $7.37	Sector average $5.01
Physiotherapists	This provider $4.79	Sector average $3.44
Occupational therapists	This provider $0.00	Sector average $0.00
Speech Pathologists	This provider $0.10	Sector average $0.17
Podiatrists	This provider $0.41	Sector average $0.35
Dietetics	This provider $0.85	Sector average $0.24
Allied Health assistants	This provider $7.60	Sector average $0.00
Other Allied Health	This provider $0.00	Sector average $0.00
Lifestyle and recreation workers	This provider $0.00	Sector average $5.18

*all figures per resident per day

Residency by Dillons Tin Can Bay is responsible for entering and maintaining the information on this page, ensuring it is accurate, complete, and up to date. The Department of Health and Aged Care also performs checks to ensure the quality and accuracy of the data. This information was last updated on 1/4/2025.