It’s important to find aged care services that respect your culture as well as meet your care needs. If you are an Aboriginal or Torres Strait Islander person, and 50 years or older, there are services that provide specialised care.
For example, some aged care providers:
- employ Aboriginal or Torres Strait Islander people to provide care
- include your local community in aged care planning and providing care
- have buildings for cultural ceremonies and family visits.
How can I find the right aged care provider for me?
What can I discuss with an aged care provider?
What care is available in remote areas?
Videos: Learn more about how aged care services can help
Translated resources
How can I find the right aged care provider for me?
Whether you’re looking for help at home or considering moving into an aged care home, My Aged Care can help you to find and access a range of aged care services.
- The first step is to apply for an assessment.
Your assessor will visit you at home and confirm what services you are eligible for, then suggest local providers that may be able to help you. - Use our Find a provider tool to find services in your area.
You can find local providers who specialise in services for older Aboriginal and Torres Strait Islander people. Filter your results by using the Specialisations menu on the left-hand side of the tool. - If you live in a rural or remote area, contact your nearest National Aboriginal and Torres Strait Islander Flexible Aged Care provider.
They provide flexible, culturally appropriate care that aims to keep you close to home and community. - Call My Aged Care on 1800 200 422.
If you would prefer to talk to someone, our contact centre staff can assist. Chat with them about your needs and circumstances and they can help find the best care options for you.
For interpreting support, you can call My Aged Care through Interpreter Connect. Visit our Accessible for all page for details on what languages are covered and how to access the service.
What can I discuss with an aged care provider?
When you meet with an aged care provider, you, a family member, or trusted friend can talk with them about how they can help and support you.
Depending on your needs and experiences, you can discuss some or all of the following:
- how Aboriginal or Torres Strait Islander people can be involved in your care - such as staff, or community members
- having someone you trust with you during decision-making processes
- how your cultural and spiritual needs can be a part of your care plan
- how staff will make sure those needs are met
- ways to help you keep in contact with family and friends
- supporting your connection to culture through social activities and outings
- understanding and respecting your history and how this may impact your care, such as the trauma experienced by the Stolen Generation
- culturally respectful support during illness or end of life, such as return to Country.
If you are a Stolen Generations survivor, there are some helpful resources from the Healing Foundation. You may like to share these resources with your chosen provider to help them better understand your care needs.
Questions to ask aged care home providers
If you’re looking at aged care homes, the 10 Questions to ask when seeking residential aged care leaflet is a helpful resource. It lists questions and tips written by doctors, nurses and experts experienced in aged care.
What care is available in remote areas?
The National Aboriginal and Torres Strait Islander Aged Care Program (NATSIFAC) funds culturally safe aged care. A culturally safe environment is one where you feel safe and secure in your identity, culture and community setting. It’s available for older Aboriginal and Torres Strait Islander people in rural and remote areas.
These services provide flexible care that:
- recognise, respect and support your unique cultural identity and traditions
- meets your needs, wants and rights
- allows you to remain close to home and community.
These providers can help you with:
- residential care on a permanent or short-term basis
- emergency or planned respite care
- home-based care.
You can contact your nearest NATSIFAC provider from the drop-down lists below.
National Aboriginal and Torres Strait Islander Flexible Aged Care providers
NEW SOUTH WALES
| Service Name | Street Address | Phone | Residential Care, Home/ Community Care |
| Canowindra Aboriginal Community Care | Cedric House, 65 Ducat St, Tweed Heads NSW 2485 | (07) 5523 0311 | No, Yes |
| Jack Towney Hostel | 5 Stockings Cres, Gilgandra NSW 2827 | (02) 6817 8777 | Yes, Yes |
| Greater Western Aboriginal Health Service | 2 Palmerston Road, Mt Druitt NSW 2770 | (02) 9836 7300 | No, Yes |
NORTHERN TERRITORY
| Service Name | Street Address | Phone | Residential Care, Home/ Community Care |
| Kalano Flexible Aged Care Service (Katherine) | Kalano Community, 1 Miali Brumby Rd, Katherine NT 0850 | (08) 8971 1999 | Yes, No |
| Danila Dilba Aged Care Support | 32-34 Knuckey St, Darwin NT 0800 | (08) 8920 9500 | No, Yes |
| Tjilpi Pampaku Ngura Aged Care Service | Lot 130 Great Central Rd, Kaltukatjara NT 0872 | (08) 8956 7262 | Yes, Yes |
| Nganampa Ngura Mutitjulu-nya (Mutitjulu Flexible Aged Care Service) | Lot 37 Petermann Rd, Mutitjulu NT 0872 | (08) 8956 2651 | Yes, Yes |
| Pulkapulkka Kari Nursing Home and Hostel | 50 Peko Rd, Tennant Creek NT 0860 | (08) 8962 1222 | Yes, Yes |
| Yutjuwala Djwarr (Nhulunbuy) Flexible Aged Care | 7 Barramundi Close, Nhulunbuy NT 0880 | (08) 7907 1060 | Yes, No |
| Barkly Aged and Disabilities Program - Ali Curang, Alpurrurulam, Ampilatwatja, Elliott, Urapuntja | 41 Peko Road, Tennant Creek NT 0860 | (08) 8962 0000 | No, Yes |
| Mulakunya Flexible Aged Care Service (Nguiu Tiwi Island) | Kerinavia Hwy, Nguiu, Bathurst Island NT 0822 | (08) 8978 3721 | Yes, Yes |
| Anmatjere Flexible Aged Care Service (Ti Tree) | Lot 25/26 Palmer St Ti Tree NT 0872 | (08) 8966 9900 | No, Yes |
| Mungkadinamanja Flexible Aged and Disability Service (Angurugu - Groote Eylandt) | Lot 489 Angurugu Access, Angurugu NT 0822 | (08) 8987 6598 | No, Yes |
| Malandari Flexible Aged Care Service (Borroloola) | Mara Camp, Robinson Rd, Borroloola NT 0854 | (08) 8975 6716 | Yes, Yes |
| Malala Flexible Aged Care Service (Maningrida) | Maningrida Community, 458 Main Rd, Maningrida, NT, 0822 | (08) 8979 5474 | Yes, Yes |
| Yuendumu Old People’s Programme | 344 Walpiri Avenue, Yuendumu NT 0872 | (08) 9856 4145 | No, Yes |
| MacCare Aged and Disability Service - Areyonga, Finke, Haasts Bluff, Hermannsburg, Imanpa, Papunya, Amoonguna, Titjikala | Cnr Bagot St & South Terrace, Alice Springs NT 0870 | (08) 8958 9605 | No, Yes |
| Kintore Aged Care | Lot 154/Kintore St, Kintore NT 0872 | (08) 8956 8759 | No, Yes |
| Kalkarindji Flexible Aged Care Service | Lot 86 Janama Street, Kalkarindji NT 0852 | (08) 8975 0799 | No, Yes |
| Timber Creek Flexible Aged Care Service | Tracker George Rd, Timber Creek NT 0852 | (08) 8975 0860 | No, Yes |
| Thamarrurr Flexible Aged Care Service | Main Rd, Wadeye NT 0822 | (08) 8978 2490 | Yes, Yes |
| Ltyentye Apurte Community Care | 133 Main St, Santa Teresa NT 0872 | (08) 8956 0899 | No, Yes |
| Mount Liebig Aged Care - Purple House | 13 Kelly Rd, Mount Liebig NT 0872 | (08) 8952 8616 | No, Yes |
QUEENSLAND
| Service Name | Street Address | Phone | Residential Care, Home / Community Care |
| Injilinji Aged Care Service | 8 Thompson Rd, Mount Isa QLD 4825 | (07) 4749 0005 | Yes, Yes |
| Institute of Urban Indigenous Health (IUIH) Home Support | 22 Cox Road, Windsor QLD 4030 | (07) 3252 9851 | No, Yes |
| Ngooderi House | Lot 33 Gunnalunja Drive, Doomadgee QLD 4830 | (07) 4745 8181 | Yes, Yes |
| Kukatja Place | 65 Landsborough St, Normanton QLD 4890 | (07) 4745 1599 | Yes, Yes |
| Kuba Natha Hostel | 22 Lardil St, Gununa QLD 4871 | (07) 4745 7346 | Yes, Yes |
| Georgina Margaret Davidson-Thompson Hostel | 694 Wynnum Rd, Morningside QLD 4170 | (07) 3395 6888 | Yes, No |
SOUTH AUSTRALIA
| Service Name | Street Address | Phone | Residential Care, Home / Community Care |
| Aboriginal Elders Village | 2 Oldford St, Davoren Park SA 5113 | (08) 8287 1454 | Yes, No |
| Seaview Village Aged Care | 103 Seaview Terrace, Thevenard SA 5690 | (08) 8625 2855 | Yes, Yes |
| Tjilpiku Pampaku Ngura Aged Care Service | Tjilpi Pampa St, Pukatja SA 0872 | (08) 8956 7033 | Yes, Yes |
| Flinders & Far North Home & Community Care – Amata, Fregon, Indulkana, Mimili, Pipalyatjara, Coober Pedy, Marree | 67 Henley Beach Rd, Mile End SA 5031 | (08) 8346 9155 | No, Yes |
| Tullawon Aged Care | Eyre Hwy, Yalata SA 5690 | (08) 8625 6237 | No, Yes |
| Umoona Aged Care | Lot 89 Hospital Rd, Coober Pedy SA 5723 | (08) 8672 5605 | Yes, Yes |
| Wami Kata Old Folks Home | Bartlett Parade, Port Augusta, SA, 5700 | (08) 8641 1233 | Yes, Yes |
TASMANIA
| Service Name | Street Address | Phone | Residential Care, Home / Community Care |
| Cape Barren Aged Care Service | 2 The Esplanade, Cape Barren Island TAS 7257 | (08) 6359 2122 | No, Yes |
| Flinders Island Aged Care Service | 16 West St, Lady Barron TAS 7255 | (08) 6359 0200 | No, Yes |
VICTORIA
| Service Name | Street Address | Phone | Residential Care, Home/ Community Care |
| Iris Lovett Gardiner Centre (ACES) | 5 Parkview Avenue, Brunswick East VIC 3057 | (03) 9383 4244 | Yes, Yes |
| Rumbalara Multi-Aged Care Complex | 95 Ford Rd, Shepparton VIC 3630 | (03) 5820 6200 | Yes, No |
WESTERN AUSTRALIA
| Service Name | Street Address | Phone | Residential Care, Home / Community Care |
| Kungkarrangkalpa Aged Care Service | Wanarn Community Main Rd, Wanarn WA 6743 | (08) 8955 8068 | Yes, No |
| Guwardi Ngadu Aged Care | Forrest Rd, Fitzroy Crossing WA 6765 | (08) 9191 5240 | Yes, Yes |
| Juniper Community Care – Derby, Wyndham, Kimberley-Kununurra | Kununurra WA 6743 | (08) 9161 1640 | No, Yes |
| Yaandina Home Care | 56 Hampton St, Roebourne WA 6718 | (08) 9182 1172 | No, Yes |
| Bindjareb Aged Care Services | Unit 2/12 Sutton Street, Mandurah, WA 6210 | (09) 9514 5995 | No, Yes |
Videos: Learn more about how aged care services can help
Watch the following videos how My Aged Care can help you find services that help you to live independently.
Aged care services for Aboriginal and Torres Strait Islander people
Aged care is not just about living in an aged care home. You may want to receive services in your own home, close to your family and community. Learn about the services available through My Aged Care.
My Aged Care case study: Uncle Bob’s story
After coming down with a rare neurological disease, Uncle Bob gave My Aged Care a call. Koleta now visits and provides support, helping with the things he cannot do.
My Aged Care case study: Aunty Shirley’s story
Through My Aged Care, Aunty Shirley arranged for an Aboriginal aged care service to provide her with help at home. Natai helps with cleaning, shopping and more, and the two have developed a close relationship over that time.
Translated resources
The resources below contain useful information about My Aged Care and how to access aged care services.
English
Pitjantjatjara
Torres Strait Creole (Yumplatok)
Warlpiri