As you get older, everyday tasks can become more difficult. Even though you need help, you may still want to live at home. Asking for help doesn’t mean losing your independence or moving out of home.
The Commonwealth Home Support Program (CHSP) helps older people access entry-level support services to live independently and safely at home.
CHSP works with you to maintain your independence rather than doing things for you.
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How does it work?
If you’re having trouble with everyday tasks and feel that a little support could improve your health and wellbeing, CHSP could be right for you.
To be eligible for this program, you must be:
- 65 years or older, or
- an Aboriginal or Torres Strait Islander person and aged at least 50, or
- homeless, or at risk of homelessness, and aged at least 50.
If you’re approved for CHSP services, you will receive a letter letting you know what services you’re approved for. This includes any approvals for short-term care depending on your assessed needs. You can then choose an aged care provider that is right for you. Services are provided by a variety of organisations across Australia.
How do I access these services?
An aged care assessment will determine if you are eligible for CHSP services.
Using our online tool, you can check if you meet the requirements for an assessment before you decide to apply for one.
Note: If your needs are more complex, you may be approved for the Support at Home program instead.
What services can I get through CHSP?
Who provides the services?
To make sure you can access the help you need at an affordable price, the government subsidises a variety of organisations across Australia. These organisations are called aged care providers. They deliver care and services to you at a subsidised price.
If you require more than one service through the Commonwealth Home Support Program, you can use a different provider for each service.
To find out what services are available near you, use our Find a provider tool.
How much will it cost me?
If you are eligible, you’re expected to contribute to the cost of your care if you can afford to. The cost depends on the type of support and the provider. Simple services like house cleaning and meals might cost a few dollars. More complex services like some home modifications will cost much more.
Each provider sets their own prices. You’ll need to talk to them to get exact costs.
Learn more about how CHSP service costs work.
How long will it take to get some help at home?
First you will need to be assessed. After that it will depend on the availability of aged care providers in your area to offer the service you need.
How do I choose an aged care provider?
There are a few things to consider when choosing the right provider for you. Each organisation will provide services differently and may charge different costs. Some will offer specialised services if you have specific care needs, such as someone who understands your culture, identity or background.
So, it’s important to think about your own priorities, needs, budget and location, and compare providers before deciding.
Learn more about how to choose and compare providers.