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Category General announcements
Date published
May 2022

Auslan video interpreting services are now available

You can now contact My Aged Care through a free Auslan video interpreting service. The three-way video chat is available if yourself or a loved one is Deaf, Deafblind or hard of hearing.

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Category General announcements
Date published
April 2022

‘Be Connected’ podcast helps you stay safe online

There’s now a new podcast series to help keep you safe online. Be Connected answers common technology questions for older Australians and provides useful tips on how to protect yourself online.

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Category Latest website features
Date published
April 2022

New Home Care Package costs checker now live

The Find a provider tool has been updated to make it easier for people to view and compare costs information.

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Category COVID-19
Date published
October 2021

How to get your COVID-19 digital certificate

You can now show if you are vaccinated against COVID-19 with a digital certificate. Once you are fully vaccinated, you can download a COVID-19 digital certificate using your Medicare online account through MyGov.

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Category COVID-19
Date published
August 2021

New map shows aged care home worker vaccinations rates

All residential aged care workers must receive at least a first COVID-19 vaccine dose by 17 September 2021. You can now find out the rate of worker vaccinations at every aged care facility in Australia. To find out more view the interactive map on the Department of Health’s website.

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Category COVID-19
Date published
July 2021

New grief and bereavement website

The Australian Centre for Grief and Bereavement has developed a new website for people living and working in aged care who have been impacted by COVID-19.

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Category General announcements
Date published
May 2021

OPAN: Stay Connected and Supported

A new initiative from the Older Persons Advocacy Network (OPAN) is linking older Australians to a range of services which can help them stay connected and supported in their communities.

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Category General announcements
Date published
May 2021

New resource: 10 questions to ask about residential aged care

The New South Wales Nursing and Midwifery Association, along with other aged care experts, has developed new resources to empower older Australians to ask questions when searching for an aged care home.

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Category General announcements
Date published
April 2021

My Aged Care website no longer supports Internet Explorer

Last year Microsoft, and as a result, the My Aged Care website, stopped supporting Internet Explorer (IE). This means if you use IE to access the My Aged Care website, you will likely notice some features do not work, or are no longer available.

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Category General announcements
Date published
February 2021

Disability Gateway now live

The Department of Social Services has launched a new service for Australians with disability, their families and carers, to find and access trusted disability support information and services.

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Category COVID-19
Date published
February 2021

COVID-19: what do I do if I need a vaccine?

If you’re an older person receiving aged care services, or care for someone receiving services, there is information available to you about the COVID-19 vaccine program for aged care. This includes older people who receive residential, in-home and community aged care.

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Category COVID-19
Date published
December 2020

Grief and trauma support for older Australians impacted by COVID-19

If you receive, work or care for someone in aged care and need grief or trauma support due to COVID-19, there is government help available. Support includes counselling, information on self-care, resources, and advocacy services. There are also specific services for carers and people living with dementia.

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Category General announcements
Date published
September 2020

New dementia support pilot launched

A new online tool, My Dementia Companion, is available to support family, friends and carers of people living with dementia. Initially, this is running as a six-week pilot.

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Category Aged care reforms
Date published
August 2020

Royal Commission into Aged Care Quality and Safety

The Final Report of the Royal Commission into Aged Care Quality and Safety was delivered on 26 February 2021 and tabled in parliament on 1 March 2021. The Report included 148 recommendations for the fundamental reform of the aged care system.

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Category General announcements
Date published

Spotlight: Am I eligible?

My Aged Care’s Eligibility checker can help you quickly find out if you meet the requirements to have an aged care assessment. You will be asked a few short questions to help My Aged Care better understand your situation. This will only take a few minutes to complete.  

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Category Aged care reforms
Date published

Have your say on aged care reform in Australia

We invite everyone to continue to have their say about the aged care reforms. There are plenty of opportunities for you to stay informed and have your say through surveys, webinars, online workshops, consultation papers and face-to-face events.

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Category General announcements
Date published

How you appoint a support person has changed

If you're planning for, or receiving, aged care services it can help to appoint a person to support you. You can now appoint an individual or an advocacy organisation to support you through the aged care process.

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Category General announcements
Date published

Spotlight: My Aged Care’s Help explorer

If you're unsure about what aged care services are available, it can help to read about people in similar situations and how they received help.

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Category General announcements
Date published

Explore the OPAN self-advocacy toolkit

The Older Persons Advocacy Network (OPAN) has released a free self-advocacy toolkit.  If you are looking into aged care services, the toolkit can give you the skills, information, and resources you need.

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Category Case studies
Date published

What started as volunteering has become friendship

To celebrate International Day of Volunteers we are sharing another story from the Aged Care Volunteer Visitors Scheme (ACVVS) (formally known as the Community Visitors Scheme).

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